Privacy Policy
Effective date: February 7, 2026
This Privacy Policy explains how Relay Capital, LLC (doing business as "Swell Time Tracking," "Swell," "we," "us") collects, uses, and shares information when you use our time tracking platform, including our website and services (the "Services").
Who This Applies To
- Business users who create accounts to track time, manage clients, and generate invoices.
- Team members invited to an account to log their time.
Information We Collect
- Account information, such as name, email address, password, and time zone.
- Time tracking data, such as time entries, durations, clients, projects, tasks, and notes.
- Team information, such as names, emails, and roles of invited team members.
- Billing rate information used to calculate invoiced amounts.
- Payment information needed to process subscription payments, handled by our payment processor (we do not store full card numbers).
- Communications, such as emails we send and messages you send to support.
- Usage data, such as IP address, browser type, and device identifiers, and cookies used to keep you signed in.
How We Use Information
- Provide, maintain, and improve the Services.
- Track time, generate reports, and calculate invoiced amounts.
- Sync time entries and invoices with connected accounting services.
- Process subscription payments and deliver receipts.
- Communicate with you about your account and support requests.
- Protect the security and integrity of the Services.
How We Share Information
We do not sell personal information. We share information only as needed to operate the Services, including:
- Service providers who help us run the Services (hosting, email delivery, and similar infrastructure).
- Wave, if you connect accounting services to sync invoices.
- Stripe, to process subscription payments.
- Legal or safety reasons if required by law or to protect our rights.
Data Retention
We retain information for as long as your account is active or as needed to provide the Services. You can request deletion of your account and associated data by contacting us.
Your Choices
- Update your account and profile information in your settings.
- Disconnect third-party integrations at any time.
- Request access, correction, or deletion of your personal information by contacting us.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure.
International Transfers
We may process and store information in the United States or other countries where our service providers operate.
Children's Privacy
The Services are not directed to children under 13, and we do not knowingly collect information from children.
Changes
We may update this Privacy Policy from time to time. We will update the effective date when changes are made.
Contact Us
If you have questions about this Privacy Policy, contact us at hello@swelltimetracking.com.